Shipping & Delivery

Shipping Policy

We at Phulbaari know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
• Depending upon the location, the product is delivered to you in 3-5 workings days after it has been dispatched from our warehouse.
• Free shipping is available on all products, subject to a minimum order value. A Non-Refundable charge of Rs. 99/- will be applied to all orders below Rs. 500/-
• The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.

Cash On Delivery Policy

As per the Cash on Delivery policy:
• To avail C-O-D Service, all items in the cart should be applicable for C-O-D.
• C-O-D is applicable on a minimum sale value of Rs. 0 and maximum of Rs. 50,000 only.
• Pin code provided for Cash on Delivery should be in the serviceable area. If not, any online payment mode needs to be used.
• You cannot open the box without making the payment at the time of delivery.
• If the product is open, do not accept the order.
• No credit/debit cards are accepted in Cash on Delivery.
Using Cash Back & Promo Codes/Coupons
• Cash back Promo Code may not be applicable for all the products on the website.
• Special coupons should be redeemed within the limited period, and validity once expired, cannot be extended later.
• Two offers cannot be clubbed together using the Promo Code.
• Phulbaari.com reserves the right to cancel any promotional ‘Promo Code’ and the transactions in which they are used. (This is not applicable on Cash back Promo Codes)
• Cash back and Promo Code Coupon cannot be clubbed together to avail an offer at Phulbaari.com. This means, if Promo Code is used in an offer, Cash back cannot be generated.
• Cash back amount is subject to change at the sole discretion Phulbaari.com.

Images & Representations of Products/Services

• Product Images are indicative in nature
• Actual Product may differ from the image. Please refer the product specification for the product

International Shipping

What are the charges and time taken for a product to be delivered in countries other than India?

  • A flat shipping fee of USD 10 is applied to international orders
  • International orders are usually delivered within 10-12 business days
  • International shipments are not eligible for returns or exchange

What is the return policy for international orders?

For all international orders, customers have to return the products themselves. Custom/Duties are charged once the parcel reaches its destination country, or, when returned/Self-ship. These charges must be paid by the customer. Unfortunately, we have no control over these charges. The order needs to be sent back to the following address: 31-1, Light Industrial Area, New Power House Road, Jodhpur, Rajasthan 342003. Once we receive the product, we will process the refund within 3-5 business days.

How do International Taxes and Duties work?

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.

What delivery methods do you use and what should I do if my product is tampered?

We partner with registered international courier companies to deliver your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and mail us at info@phulbaari.com

What are the payment options available for international orders?

Paypal is the only option available for international orders.

How Long will it take to receive ordered products?

For International Shipping, the average delivery time is 7-10 days depending on the country of residence

What delivery methods do you use for international shipping?

All International orders are sent through DHL