FAQs

Just go through these Simple Steps to place an order on our website –

  1. Sign in to your Phulbaari account or create a new account using your email and phone number
  2. Choose the item/items in the desired sizes and click “Add to Cart”
  3. Once you are satisfied with the selection, click “Checkout”.
  4. You will be directed to a page that lists all the details of the item you wish to buy. Click on “Place Order”, enter your shipping address and choose a mode of payment from Prepaid or COD
  5. A prepaid order will require you to enter your card/wallet details, whereas an additional Rs 50 is charged for COD orders.(for orders below 500)
  6. Once the billing is confirmed, your order will be successfully placed
  7. You can save the order number for tracking purposes
  1. Credit card and Debit card
  2. Net Banking
  3. Cash on Delivery for India

At Phulbaari, we aim to deliver you a safe, private and secure shopping experience by offering you the highest security standards currently available. We do not retain your banking information. On our platform, your bank authorises all the transactions directly, without any information passing through to us.

Yes, we have a cap of Rs 10,000 on COD orders beyond which we request you to place your order using Netbanking or Credit/Debit card.

You are requested to pay the courier person in cash only. We do not accept cheque or DD.

  • A flat shipping fee of USD 10 is applied to international orders
  • International orders are usually delivered within 10-12 business days
  • International shipments are not eligible for returns or exchange

For all international orders, customers have to return the products themselves. Custom/Duties are charged once the parcel reaches its destination country, or, when returned/Self-ship. These charges must be paid by the customer. Unfortunately, we have no control over these charges. The order needs to be sent back to the following address: 31-1, Light Industrial Area, New Power House Road, Jodhpur, Rajasthan 342003. Once we receive the product, we will process the refund within 3-5 business days.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.

We partner with registered international courier companies to deliver your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and mail us at info@phulbaari.com

Paypal is the only option available for international orders.

For International Shipping, the average delivery time is 7-10 days depending on the country of residence